![]() ![]() ![]() Let us be clear here: we care about the satisfaction of every single customer We even issue refunds for keys that stop working a year and a half later, regardless if the buyer had a G2A Shield subscription or not. Our marketplace only loses due to fraud, as G2A.COM refunds buyer’s out of our own pocket for keys that stop working, even though we have no legal obligation to do so. “It is of the utmost importance to us that only legally acquired keys appear on G2A.COM. They mentioned this in their statement and you can read it below. Another thing is that the statement reads like the list of demands that Gearbox made was completely unreasonable when really it is what every business should be doing, such as basic consumer fraud protection And other standard stuff that other online retailers have been doing for years.Ī major point of the controversy is that G2A does not have any way of detecting whether or not a code that is being sold on their website is legitimate or not. The worst thing about this statement is that G2A are acting like they are the most legitimate business to have ever existed on earth, when in fact all of the things that TotalBiscuit said in his video were based on facts and sources. Especially since all of the requests made of G2A.COM in the ultimatum have in fact long been part of our marketplace.” - G2A official statement. This is an excellent example that rash actions, without full knowledge of the facts, can be harmful to both the developer and the marketplace. ![]() Our partner, Gearbox Publishing, unfortunately decided to publicly publish a letter with a list of ultimatums, without consulting us about the truth of the allegations made by John Bain. “ It all began with a few negative reactions from some YouTubers, and in particular from John “TotalBiscuit” Bain, to an announcement that G2A.COM is working together with Gearbox Publishing. If you have been living under a rock And have missed The trouble that G2A have recently been in then I recommend you check out this article and come back when you have finished as this article will make more sense if you know all the details. So they have released An official statement regarding it. The last week or so have been very controversial for G2A. Articles // 19th Apr 2017 - 6 years ago // By Blake Hawthorn G2A Give an Official Statement Regarding their Recent Controversy ![]()
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